| Our Show |
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Event Info - You may click the event title and/or the "Event Info" button at any time to see more information about this specific event. |
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| Our Venue |
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Venue Info - You may click the name of the venue and/or the photo of the venue at any time to see more information about this specific venue. |
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Ticket Request Reminder - This bar will reiterate what you specified for your ticket request.
For example, "You've requested: 2 tickets together. |
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Ticket Availability Key - These 2 graphics explain whether your request was able to be fulfilled. For example, if you asked for 10 tickets but this amount is not available for this performance, you would see the gray ticket, denoting tickets are not available. The gray ticket may also appear if you've asked for 10 seats together and this is not available. See below to find out how to check for ticket availability... |
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| ...check availability... |
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Browse Availability - If your ticket request has come back with tickets being unavailable for the performance you chose, you may click this link to view availability across all performances within this specific event. For example, you would like 10 tickets for Saturday night, but they are unavailable. You may click this link to see if there is availability for another show - the blue ticket will show you where your request was able to be fulfilled. Simply click the performance link to switch to that particular performance date. |
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Select a Different Performance - This page will initially load with the performance you selected prior to this page, however, if you would like to view a different performance date, simply click the drop-down list and select a different performance. |
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Select a Price Level - Different seats within a venue may be priced differently. You will see the prices for these levels listed below. This page will initially load with the first price level to the left selected. To change price levels, simply choose your level and click the radio button above the price level text.
Note: You may practice selecting different price levels here. |
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Applying Discounts - This page will initially load with the number of tickets you requested previously entered into the first available box. (Note: Some performances may have only one box here) To apply any discounts, simply distribute the amount of tickets into the appropriate box. For example: You would like 1 adult ticket and 1 child ticket. Simply enter "1" in both the adult and child discount boxes.
Note: You may practice applying a discount here. |
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Moving Forward with your Ticket Purchase - To select your own seats from an interactive SeatMap (if available), click the "SeatMap" button. To find the best possible seats in the venue within the price level you've selected, click the "Best Available" button.
Note: If you click the Best Available button, you may be prompted to select an aisle preference. It will initially load with "No Preference", but you may change your preference by clicking on a radio button for your desired aisle preference. |
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SectionMap - If a venue has multiple sections, and thereby multiple SeatMaps, when you click the "SeatMap" button, you will be shown a SectionMap. This simply shows you where seats are available in the venue for your chosen price level. To move forward to a SeatMap, simply click the colored square for the section you'd like.
Note: You may also change price levels to see where available tickets are for those price levels. You will notice the color of the price level corresponds to the color of the square on the map. |
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Select a Delivery Method - If this event has been set up with multiple options for delivering your tickets to you, you will be asked to choose a method to receive your tickets. Simply click the radio button next to the delivery method of your choice. If Print at Home Tickets is an available choice, you may elect to have your tickets sent to you via email in Adobe pdf (Portable Document Format) for printing to your home printer. You will be asked on the order page to enter a password that will be required to open the PAH ticket sent to you. You will need the free Adobe Reader program to open and print this file if you choose this option.
Note: You may practice selecting a delivery method here. |
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SeatMap - Once you have clicked on the section you'd like to see, you will be taken to the appropriate SeatMap with the available seats colored with the color of the price level. See below for further information about interacting with the SeatMap... |
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Mini SectionMap - If the venue has a SectionMap, you will see a small representation of the venue in the top left corner of the map. The yellow area indicates what section you are currently viewing. You may click this graphic at any time to return to the SectionMap. |
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SectionMap Button - Click this button to return to the SectionMap, if applicable. |
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Your View Button - Once you have selected seats from the SeatMap, you may click the Your View button to see photographs of the view to the stage from your selected seats and a photo of the seat itself. |
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Clear Button - If you have selected seats and would like to "deselect" these to choose others, you may click the Clear button at any time. You may also simply click the seats you've selected again to deselect them. |
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Add To Cart Button - Once you've completed making your seat selections from the SeatMap, click the Add to Cart button to proceed with your ticket purchase. |
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Next Best Button - If you have decided to let Best Available choose your tickets, you may click the Next Best button to have the system present to you the next best tickets that fill your request. You may continue to click the Next Best button to cycle through the best seats available before proceeding. |
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